Before you part with your money make sure that they have a money back guarantee. If not look for another company. A good hosting company will have a 30 money back guarantee so if you don’t like the service you can get a full refund. (If the company charged you a setup fee, you may not get it back).

Guaranteed Support Hours?

Make sure the company has 24/7 support. No good having no one to talk to when your site is down at 4am.

Guaranteed Uptime?

Some companies will have an uptime guarantee and if it drops below that % they will give you a partial refund. Realistically you won’t find a host with true 100% uptime as this does not allow time for Server Upgrades etc.